We want to be fair and reasonable in our dealings with you, and we will always seek to do the right thing by our customers. In any case we will comply with the UK Consumer Rights Act 2015, otherwise know as “your statutory rights”.
Like any business we still need to operate to terms and conditions, which we have tried to cut to a minimum.
By using our website, you agree to the following:
Accuracy: We have produced the website content in good faith, for your information. We cannot be held responsible for any error or omission, and you should satisfy yourself that the products and information meet your needs. The product specifications can change without notice, and may be slightly different from the images shown on the web site.
Contract: Our order confirmation email is the point at which a contract is established between us and a customer. From this point you may withdraw for any reason within 14 days and receive a refund in full. Returns within 28 days are permitted, and the carriage is paid from UK locations. For faulty goods there is no time limitation. A refund decision will be based on the reason for return, the condition of the goods, and the time since the order confirmation. Our shipping and returns policy can be viewed here.
Force Majeure: We cannot be held responsible for delay or amendment, including cancellation, due to events beyond our reasonable control.
Malicious use: Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
Copyright: The content of this site is not to be published or reproduced in any way without our express permission in writing.
Limitation of Liability: except where required by UK Law, our liability to you is limited to the purchase price you have paid.
Trade Users: Our web site is intended for consumer use only. Products listed on this site are not for resale, unless covered by a valid reseller’s contract between Allta and the trade customer.
External links: Where we provide a link to eternal services, this is for your information. We cannot be held liable for the accuracy or suitability of content external to our own site.
Applicable law: The use of this web site is governed by the law of England. Any representation to Allta is to be made in the English courts.
Registered Address: Allta Ltd, St. Mary’s House, Netherhampton, Salisbury, SP2 8PU. This is not our trading address – for returns please use: Unit 1 Hall Farm Workshops, South Moreton, OX11 9FD, England, or use our returns form here: